Privacy Policy

1. Introduction

Online Doctors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth services.

2. Information We Collect

2.1 Personal Information

• Name and contact information
• Date of birth and gender
• Medicare number and healthcare identifiers
• Medical history and health information
• Payment information

2.2 Technical Information

• Device and browser information
• IP address and location data
• Usage data and cookies

3. How We Use Your Information

• Provide telehealth services
• Process payments
• Improve our services
• Communicate with you
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Healthcare providers involved in your care
• Payment processors
• Service providers who assist our operations
• Regulatory authorities when required by law

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Staff training on privacy and security

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

7. Contact Us

For privacy-related inquiries, please contact us at:

Phone: 1300 858 909

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website.

Last updated: 12/04/2025